Question 1

How far in advance should I bring my gown for alterations?

Accepted Answer

We recommend bringing your gown at least two to three months before you need it finished for regular alterations. If you need it done in less than two to three months (depending on the complexity), a 30% rush fee may apply. For rush alterations within three weeks, a 50% rush fee is added. Bridesmaids and evening wear require at least three weeks, with similar rush fees for shorter timelines.

Question 2

What is the process for gown alterations?

Accepted Answer

The alteration process begins with an initial consultation/fitting, typically scheduled at least two to three months before your gown is needed. This 30-minute session involves deciding and pinning all necessary adjustments, and a deposit is required. The second fitting/pick-up occurs 2-3 weeks before the wedding. If the gown fits perfectly, you can take it home, and the remaining balance is due. Minor adjustments, if needed, will be addressed during this appointment or within a few days.

Question 3

What do I need to bring with me to a fitting appointment?

Accepted Answer

It is essential to bring the shoes you will wear with your gown to all your appointments. If you are confident of the heel height and have other shoes that are the same, it is OK to use them for the fitting instead.
If you plan to change your shoes during your wedding day, please bring the pair with a higher heel as the hem is fitted to those.

If you have selected your undergarments already, bring them as well. If not, we can advise you on the best option for you. We have a selection of shapewear and undergarments for sale in our studio.

Question 4

Can I schedule a consultation without committing to alterations?

Accepted Answer

Absolutely! If you're unsure about the alterations needed or not ready to start, you can book a free consultation. During this session, we'll discuss potential adjustments and provide a price quote, valid for one week if you have more than two months before your gown is needed.

Question 5

Can I bring someone with me to my appointment?

Accepted Answer

Due to the limited size of our studio, we recommend bringing one extra person only. The alteration process is often complicated, requiring concentration, and we want to be able to give full attention to you and your gown.

Question 6

Can I switch from heels to flats during my wedding?

Accepted Answer

Yes, you can switch from heels to flats during your wedding. Your gown will be hemmed to the shoes you wear for your fittings, typically your heels, ensuring the proper length for your ceremony and photos. We recommend the second pair of shoes be no more than 1/2 inch shorter to avoid tripping hazards.

Question 7

Changing or canceling an appointment

Accepted Answer

Our booking system does not allow cancellations online. If you would like to change an appointment you have booked online, please book a new one, and in the notes, indicate that you made a previous one. Alternatively, please email us to reschedule. To cancel, send us an email. Our appointment spaces are limited during the high season, and we appreciate a cancellation notice.

Question 8

Will my dress be steamed after alterations?

Accepted Answer

We press every seam we work on, but full steaming/pressing of your gown is an extra service. Your gown will be hand steamed/pressed using a commercial-grade steamer or iron and then packed with tissue paper to maintain its shape. This is typically done a day or two before the wedding, after all alterations are complete.